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The health of visitors to Van Gogh Alive us our number one priority. The producers are dedicated to complying with the New Zealand Events Sector Voluntary Code.

Van Gogh Alive will include numerous new initiatives designed in response to COVID-19.  These include:


For all tickets purchased, contact information will be kept for a period of 28 days from check-in. Additionally, all guests will be required to check in with a QR code upon arrival.


Hand sanitising stations are present and good hand hygiene practices are encouraged for all visitors. Frequent cleaning is undertaken, and deep cleaning will be scheduled in the event of any COVID-positive instances. There are no touch points inside the experience.


Van Gogh Alive allows for plenty of space to practice social distancing. As the event is ticketed, the organisers are able to control the number of people who can visit at any time.


Should any session/s be impacted by COVID-19, tickets may be fully refunded or exchanged.

Here are some steps you can take to keep yourself and others safe:

Contact tracing

To assist with contact tracing scan the QR codes conveniently located throughout the venue

Wash and dry or sanitise your hands

Wash your hands for at least 20 seconds and sanitise regularly

Cough or sneeze into your elbow

Cough or sneeze into your elbow or cover your mouth and nose with tissues. Dispose of any tissues in the bin and wash hands thoroughly

Personal protective equipment (PPE)

Feel free to wear your own mask and gloves. Don’t be alarmed if you see staff wearing PPE – it is not mandatory

Stay Home if you are Sick

If you feel unwell you should not enter the venue – this will help keep yourself and others safe

Keep a 1-metre distance from others

Continuing to keep a distance from people you do not know is good practice.


Thank you for your understanding and support in helping to keep everyone safe.


Proudly presented by


The experience has been created by Grande Experiences

© Van Gogh Alive New Zealand